Customer Support Representative (Argentina/ North Macedonia)
Join Our Team as a Remote Customer Support Representative in Argentina or North Macedonia!
Are you passionate about providing top-notch customer service? Do you thrive in a dynamic environment where teamwork and adaptability are valued? If so, we'd love to welcome you aboard our international team!
At Dinotech we believe in the power of excellent customer support to foster positive relationships with our clients. As a Customer Support Representative, you'll be at the forefront of our communication efforts, ensuring our customers receive the assistance they need promptly and effectively.
What you’ll be doing:
Responding to customer inquiries and resolving issues via email and live chat.
Utilising internal tools to address and take ownership of customer concerns.
Collaborating with other departments to escalate and resolve complex queries.
Working closely with our diverse international team.
What you’ll bring:
Exceptional written communication skills in English.
Flexibility and adaptability to work in a remote setting.
A team player mindset, eager to collaborate and support colleagues.
A passion for delivering outstanding customer service.
A willingness to learn and grow professionally.
Preferred Qualifications:
Experience with Customer Service and Responsible Gaming processes and tools.
Previous experience in the gaming industry.
What we offer:
Collaborative international team
Supportive working environment
Online team events
Learning and development opportunities
Competitive compensation
- Locations
- Argentina, North Macedonia
About Dinotech
DinoTech Ltd is a Maltese based software company founded by a number of enthusiasts who wanted to bridge the gap of technology within the I-Gaming industry. Coming with a number of years experience in a number of B2C gaming companies DinoTech founders understood the struggles and limitations with the technology in the gaming business.
Taking the experience and struggles faced in the past we have developed a platform which is in line with todays expectation off I-Gaming providing our customers the right tools and a scalable solution to operate their business using a more lean and efficient approach while having the ability to have a competitive edge in todays market.